Shipping Policy for Palette by Sunita

Thank you for choosing Palette by Sunita for your art purchase! We are committed to ensuring that your artwork reaches you in perfect condition and as swiftly as possible. Please take a moment to review our shipping policy:

1. Order Processing:

  • All orders are processed within 1-3 business days after payment confirmation.
  • You will receive an email confirmation once your order has been processed.

2. Shipping Methods:

  • We offer standard and express shipping options.
  • Shipping costs vary based on your location and the size of the artwork. Shipping fees are calculated at checkout.

3. Estimated Delivery Time:

  • Standard Shipping: 5-10 business days
  • Express Shipping: 2-5 business days
  • Please note that delivery times may vary depending on your location.

4. Packaging:

  • To ensure the safety of your artwork, we use high-quality packaging materials and protective measures.
  • Each painting is carefully wrapped and packaged to prevent damage during transit.

5. Tracking Your Order:

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track the status of your shipment using the provided tracking information.

6. Delivery Issues:

  • In the rare event that your artwork arrives damaged or is lost in transit, please contact our customer support team within 7 days of receiving your order. We will assist you in resolving the issue.

7. Returns and Refunds:

  • For information on returns and refunds, please refer to our Returns Policy page.

At Palette by Sunita, we aim to provide a seamless and enjoyable shopping experience. If you have any questions or require further assistance regarding shipping, please don’t hesitate to contact us. Your satisfaction is our priority, and we look forward to serving you with beautiful art from www.palettebysunita.com!